It’s time to refocus on patient care

Today’s physician practices face many challenges, including: shortages of experienced staff; decreases in net revenue collected; lack of documented, best practice policies and procedures; and outdated, manual workflows.

Addressing these issues and streamlining your practice’s revenue cycle can free up critical time and resources, so you can focus on what matters most: delivering outstanding patient care. Our solutions can reduce your cost to collect and your overall operating expenses. You can leverage our solutions individually or combine them for end-to-end improvement throughout your revenue cycle.



Patient registration


Charge entry



Revenue integrity

Coding and claim edits

Charge capture

Case management

EHR audit and compliance

Clinical documentation integrity (CDI)

Statistics and vital records


Billing edits

Claims submission

Denials management

Third-party A/R follow-up

Customer service

Query template development

Self-pay collections

Reporting and analytics

Benefits to you and your patients

Whether you run a small practice or a full, hospital-based multispecialty practice, you can enjoy benefits like these when you partner with us:

  • Annual net cash increases of 5-10% at a significantly lower operating expense, potentially adding millions of dollars to your bottom line
  • Reduced A/R days
  • Increased liquidation
  • Improved clean claim rates
  • Implement a modern, sustainable, and high-yield revenue cycle – backed by best practices for long-term operational and financial success – that increases patient engagement with timely, accurate documentation and communication
  • Enhance physician satisfaction and engagement

What makes Xtend Healthcare different and better

These are some of the attributes that make us a trusted revenue cycle partner for thousands of practices nationwide.

We are system agnostic and deploy best practice workflows within our customers’ host systems, and we apply proprietary and best-of-breed technologies to optimize outcomes for your patients, staff, and bottom line.

Our operations and executive leadership teams average 30 years of industry experience.

We bring the scale and stability of our parent company Navient – a business processing leader with coast-to-coast resources – and have recovered more than $330M in A/R for our physician practice customers.

We can onboard and re-badge employees as Xtend Healthcare employees.

Our blended on- and offshore delivery model maximizes receivable recoveries, facilitates communication, and reduces revenue leakage. We deliver many of our outsourcing solutions from our state-of-the-art service center in Dallas, TX.

We dedicate a client executive who is accountable for your solutions’ performance, transparency, and success.