Why Xtend?

What Sets Xtend Healthcare Apart?

On-site Capability

Xtend can place complete revenue cycle teams on site at any facility, for as long as it takes to reduce A/R backlogs, with a solution customized to meet your needs. No one else can “send in the Marines” like we can.

100% Client Satisfaction

We not only are committed to client satisfaction; we’ve achieved it — as evidenced by our past and current Xtend client references.

Superior Technology

Our Proprietary Inventory Management System is an overlay to your current system and provides greatly improved effectiveness, consistency and quality in A/R work with little or no additional IT effort. Our Automated Web Portal Follow-Up technology accesses payer websites so you can instantly know the status of all your third-party accounts.

Advanced Security

We have advanced data encryption and security capabilities along with HIPAA compliance to ensure the security of your patient’s protected healthcare information.

Security

As a business associate to healthcare providers, Xtend Healthcare understands the responsibility for ensuring that we protect our customers’ patient’s Protected Health Information (PHI) and Personally Identifiable Information (PII) with the same care and due diligence that our clients would. Therefore we utilize National Institute of Standards and Technology (NIST) and Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect sensitive information resources. Listed below are some of the security measures and safeguards we have put in place to achieve compliance with the NIST and HIPAA standards.

  • Encryption
  • Hardened Datacenter
  • Multifactor Edge Authentication
  • SFTP & Secure Data Upload
  • Physical Security
  • Next-Generation Firewall
  • Audit and Accountability
  • Disaster Recovery

“Xtend provided quality work, did a good job of following up on our accounts, and have been the best outsourcing partner we have ever worked with.”

- Washington Hospital