Why Xtend?


Exceptional Client Satisfaction

We take seriously our commitments to client and patient satisfaction, and it shows in the results we deliver.

Glendive Medical Center – cash acceleration and safety net

Memorial Hospital and Manor – revenue cycle outsourcing

Large Mid-Atlantic client – system conversion

West Tennessee Healthcare – system conversion

Children’s Hospital Oakland – system conversion

Tift Regional Medical Center – coding, documentation, training

Advocate Health Care – CBO staffing, processes, technology, training

 

 

On-site Capability

Xtend can place complete revenue cycle teams on site at any facility, for as long as it takes to reduce A/R backlogs, with a solution customized to meet your needs. No one else can “send in the Marines” like we can.

Superior Technology

Our Proprietary Inventory Management System is an overlay to your current system and provides greatly improved effectiveness, consistency, and quality in A/R work with little or no additional IT effort. Our Automated Web Portal Follow-Up technology accesses payer websites so you can instantly know the status of all your third-party accounts.

IT Conversion Experts

Xtend Healthcare’s teams are experts in your legacy system as well as all the current PFS solutions being implemented. When your cash flow depends on the liquidation of legacy accounts during IT conversion, no partner can deliver results that Xtend Healthcare can.

Security

As a business associate to healthcare providers, Xtend Healthcare understands the responsibility for ensuring that we protect our customers’ patient’s Protected Health Information (PHI) and Personally Identifiable Information (PII) with the same care and due diligence that our clients would. Therefore we utilize National Institute of Standards and Technology (NIST) and Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect sensitive information resources. Listed below are some of the security measures and safeguards we have put in place to achieve compliance with the NIST and HIPAA standards.

  • Encryption
  • Hardened Datacenter
  • Multifactor Edge Authentication
  • SFTP & Secure Data Upload
  • Physical Security
  • Next-Generation Firewall
  • Audit and Accountability
  • Disaster Recovery

“We’re committed to helping our clients meet their commitments to their patients, people, and communities.”

- Mike Morris, President & CEO of Xtend Healthcare