Self-Pay Services: Strengthen your cash flow. And your patient relationships.

With implementation of the Affordable Care Act, many patients face higher self-pay balances that can affect your facility’s financial position. We have long experience helping hospitals manage their self-pay accounts. Along with deep experience, we offer you technology and best-practice processes that are beyond the capabilities of most hospitals.

Our approach can strengthen your cash flow while adhering to patient-centered processes that help you maintain and enhance your relationship with the community.

We offer a dedicated, 100% USA-based team of self-pay healthcare receivable specialists and bilingual customer service representatives — each with an average or 5+ years’ experience.

Our solutions — all based on your requirements, not ours — include:

We are extremely pleased with Xtend Healthcare's performance. This partnership has produced cash flow at or above goal for the initial four months of the engagement to date, and we have seen many of the claim editing issues corrected.

California Hospital

They systematically worked old accounts and relatively new follow-up accounts equally. They kept constant contact with us, so we never questioned where they were within the process... I highly recommend their services for third-party outsourcing.

Colorado Hospital

Extremely knowledgeable.

Midwest Hospital

I would not go into a conversion without Xtend.

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