With implementation of the Affordable Care Act, many patients face higher self-pay balances that can affect your facility’s financial position. We have long experience helping hospitals manage their self-pay accounts. Along with deep experience, we offer you technology and best-practice processes that are beyond the capabilities of most hospitals.
Our approach can strengthen your cash flow while adhering to patient-centered processes that help you maintain and enhance your relationship with the community.
We offer a dedicated team of self-pay healthcare receivable specialists and bilingual customer service representatives — each with an average or 5+ years’ experience.
Our solutions — all based on your requirements, not ours — include:
Patient Focused Delivery Model
Commitment to Superior Training
Technology Driven Product Offering
Scoring and Segmentation Models
We can assess the performance of your current revenue cycle management, train your staff and implement inproved process.
We can provide customized coding solutions – including complete outsourcing of coding functions – to ensure accurate and timely coding of medical records that decrease denials and increase cash.
We can help you quickly resolve receivables backlogs or manage the transition to a new IT system or facility.
We can enable you to determine the status of all outstanding claims with unprecedented speed.
Our off-site staff serve as a seamless extension of your revenue cycle staff.
We believe in protecting our customers’ patient’s PHI with the same care our clients would.