Our Leadership Team

Rachel Tobey

Vice President of Operations

Rachel Tobey

Rachel Tobey is responsible for all operations in our service center headquarters in Nashville. She has more than a decade’s experience in managing and motivating teams that consistently achieve organizational goals.

Prior to joining Xtend, Rachel worked for United Healthcare as a prior authorization specialist —experience that gave her a depth of knowledge of the entire healthcare revenue cycle. She began her career as a claims processor for Medicare before moving on to the role of appeals coordinator.


They systematically worked old accounts and relatively new follow-up accounts equally. They kept constant contact with us, so we never questioned where they were within the process... I highly recommend their services for third-party outsourcing.

Colorado Hospital

We highly recommend Xtend Healthcare to any hospital or clinic in need of improved cash and revenue cycle metrics.

California Hospital

In my 30 years in healthcare, I have not worked with a more professional and cordial organization.

Colorado Hospital

We needed a trustworthy partner that could provide a customized solution addressing our unique revenue cycle needs, guarantee results, use our specific processes and procedures, and respond quickly. Xtend delivered all of these.

Washington Hospital

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