Our Leadership Team

Rachel Tobey

Vice President of Operations

Rachel Tobey

Rachel Tobey is responsible for all operations in our service center headquarters in Nashville. She has more than a decade’s experience in managing and motivating teams that consistently achieve organizational goals.

Prior to joining Xtend, Rachel worked for United Healthcare as a prior authorization specialist —experience that gave her a depth of knowledge of the entire healthcare revenue cycle. She began her career as a claims processor for Medicare before moving on to the role of appeals coordinator.


The result was miraculous. Over a five-month period, Xtend managed to reduce our A/R by over 50%. They were invaluable in their feedback to our billing staff and our follow-up staff.

Colorado Hospital

Our cash flow has been proof positive that the Xtend team is doing its job. We have experienced a 180-degree turnaround in such a short time.

Texas Hospital

Xtend provided quality work, did a good job of following up on our accounts, and have been the best outsourcing partner we have ever worked with.

Washington Hospital

Our cash flow has been proof positive that the Xtend team is doing its job. We have experienced a 180-degree turnaround in such a short time.

Texas Hospital

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