Our Leadership Team

Rachel Tobey

Vice President of Operations

Rachel Tobey

Rachel Tobey is responsible for all operations in our service center headquarters in Nashville. She has more than a decade’s experience in managing and motivating teams that consistently achieve organizational goals.

Prior to joining Xtend, Rachel worked for United Healthcare as a prior authorization specialist —experience that gave her a depth of knowledge of the entire healthcare revenue cycle. She began her career as a claims processor for Medicare before moving on to the role of appeals coordinator.


Xtend management and staff displayed excellent technical competence and tenacity in pursuing the many billing/claim editing issues and account resolution/collection situations which needed to be addressed.

California Hospital

A rare find in today's market.
Our cash flow has been proof positive that the Xtend team is doing its job. We have experienced a 180-degree turnaround in such a short time.

Texas Hospital

We needed a trustworthy partner that could provide a customized solution addressing our unique revenue cycle needs, guarantee results, use our specific processes and procedures, and respond quickly. Xtend delivered all of these.

Washington Hospital

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