Our Leadership Team

Billy Padilla

Chief Information Officer

Billy Padilla

Billy Padilla combines 15 years of experience in systems engineering, operations and information management with innovative, state-of-the-art solutions to offer our clients the benefit of leading-edge technology.

As conceptual designer of Xtend’s proprietary Inventory Management System (IMS), as well as the creator of the Automated Claim Status (ACS) module, Billy has helped our company use these advanced systems to exceed “Best of Practice” parameters in managing operations.

Billy manages Xtend’s programming staff and network technicians and provides technical support to more than 800 users across multiple locations. He also serves as the company’s Security Officer.

Previously, Billy had been part of two predecessor companies that ultimately became Xtend. He served those companies in various roles, first as Information Systems Manager for HMR, then as Associate Vice President of Information Technology and Vice President of Information Technology for Xtensia.

They solved an issue with Medicaid that had been ongoing for nine months. It took them two days to identify and correct.

Texas Hospital

They are able to identify the problems, whether it is a system issue or insurance issue, and solve them. They are sharp, capable, reliable and very easy to work with.

Texas Hospital

The result was miraculous. Over a five-month period, Xtend managed to reduce our A/R by over 50%. They were invaluable in their feedback to our billing staff and our follow-up staff.

Colorado Hospital

They systematically worked old accounts and relatively new follow-up accounts equally. They kept constant contact with us, so we never questioned where they were within the process... I highly recommend their services for third-party outsourcing.

Colorado Hospital

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